Skip to main content


- Good Return’s mission is to enable those living in poverty to achieve economic empowerment. We do this by working in partnerships that innovate and strengthen financial services and provide economic opportunities for those living in poverty across the Asia Pacific Region. Our work focuses on promoting responsible inclusive finance, and building financial capability & consumer empowerment. - The Consumer Awareness and Financial Empowerment (CAFE) Initiative is a financial capability training program specifically designed to be delivered to low literate people. The training is based on a behaviour change methodology to develop vulnerable people’s awareness of their rights and responsibilities, confidence to communicate with financial service providers and practical money management skills. - The evaluation will be conducted in Phnom Penh, Cambodia (may be based in our office or remotely). Note: Good Return will not cover any international travel costs. This is a short term consultancy (15 days, to be refined with consultant) with a budget of USD 250 per day, to be completed by the end of May 2020. How to Apply Email: All EOIs should include: ● A brief overview of the capabilities of the applicant/s to fulfil the deliverables of the consultancy (no more than one page) ● A brief of the methodology to be used (no more than two pages) ● Curriculum Vitae of any people involved (CV no more than two pages) ● Brief overview/ explanation of budget allocation.


Purpose of Evaluation An external evaluation of the CAFE Face to Face (F2F) financial capability training program, focused on: - Assessing performance of the CAFE training program (Foundations, Applied and Coaching courses) in Cambodia and Nepal against its objectives and expected outcomes; - Assessing the degree to which the program is inclusive of people with disabilities; - Assessing the impact of the training on women and progress towards achievement of gender-focused objectives; and - Providing recommendations to inform future program development and implementation. The evaluation will utilise existing data collected from the previous 3 years, supplemented by Focus Group Discussions with past and/or present participants conducted by the consultant with support from Good Return. Findings from a recent gender analysis and evaluation of the Foundation and Applied courses for disability inclusiveness (report produced for the Education and Access project) in Cambodia should be incorporated. The report will be shared as part of Good Return’s reporting requirements for the Australian NGO Cooperation Program (ANCP) of the Australian Government Department of Foreign Affairs and Trade. Data sources ● Baseline and endline data collected in Cambodia and Nepal ● Monitoring data collected through the digital in Cambodia and Nepal ● Focus Group Discussions with training participants (to be conducted during the evaluation period) conducted in Cambodia ● Key Informant Interviews: to be conducted with project and partner agency staff (may include, but not limited to: Good Return, KREDIT, NongHyup Finance, Good Neighbors Cambodia) (to be conducted during the evaluation period). ● Existing gender analysis ● Existing analysis on disability inclusivity SCOPE OF WORK 1. Assess performance against objectives and expected outcomes, comprising: ● Positive financial behaviour change (mindful money management behaviours) ● Increased awareness of rights and responsibilities ● Improved confidence/ self-efficacy ● Improvements in financial wellbeing 2. Assess disability inclusiveness, comprising: ● Disaggregation of existing data to evaluate the degree to which people with disabilities are benefitting from the project. ● Integration of relevant findings from the disability inclusion assessment to supplement recommendations for improvement. 3. Assess impact on women and progress on gender-focused objectives, comprising: ● Evaluate progress towards: o Developing women’s knowledge, confidence and skills o Increasing women’s involvement in financial decision making within households ● Assessment of performance against principles of a Do No Harm approach (including but not limited to gender issues) ● Build on findings from Gender Analysis and related FGDs conducted in Cambodia in 2019. Deliverables: ● Report evaluating the performance of the program, its gender impact and disability inclusiveness, and detailed recommendations for improvement. Isn't this understating our intent? We are not just seeking to do no hard, but are deliberately seeking to have positive impact. We have more detailed requirements of an evaluation report - might be good to specify here or in an annex so the scope is clear from the outset

Back to Job Board